Terms & Conditions
Effective Date: 16 July 2026
1. Introduction
These Terms & Conditions govern your use of the Rapid Solutions website and the services provided by Rapid Solutions. By accessing this website, you agree to be bound by these terms.
2. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.
- Use the website in compliance with applicable laws.
- Do not attempt to gain unauthorised access.
- Do not interfere with the operation of the website.
- Do not upload malicious code or harmful content.
3. Services
Rapid Solutions provides prepaid electricity vending, prepaid water vending, smart metering, utility management and related support services.
All services are subject to separate quotations, agreements and service terms where applicable.
4. Quotations and Pricing
Quotations provided through the website or by email are estimates only and may be subject to change. Pricing is confirmed only once a formal quotation or agreement has been accepted.
5. Intellectual Property
All content on this website, including text, graphics, logos, images and software, is the property of Rapid Solutions or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute or modify any content without prior written permission.
6. Third-Party Products and Manufacturers
Rapid Solutions may reference products and services from third-party manufacturers such as Conlog, Landis&Gyr, Hexing, Laison and Kamstrup.
Manufacturer trademarks and logos remain the property of their respective owners.
7. Compliance
Rapid Solutions operates in accordance with applicable South African laws and regulations, including relevant utility and metering compliance requirements.
8. Limitation of Liability
While we take reasonable care to ensure the accuracy of information on this website, Rapid Solutions does not guarantee that the website will be error-free or uninterrupted.
To the maximum extent permitted by law, Rapid Solutions shall not be liable for any indirect, incidental or consequential damages arising from the use of this website or our services.
9. Meter Migration
Rapid Solutions may be able to migrate compatible prepaid meters from existing service providers onto our vending platform.
Compatibility and migration capability will be assessed on a case-by-case basis.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.
11. Changes to These Terms
Rapid Solutions reserves the right to update these Terms & Conditions at any time. Updated terms will be published on this page.
12. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa.