Privacy Policy
Effective Date: 16 July 2026
1. Introduction
Rapid Solutions ("we", "our" or "us") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
This Privacy Policy explains what information we collect through our website, why we collect it, how it is used and how we protect it.
2. Information We Collect
We only collect the personal information that you voluntarily provide when completing our Contact Us form.
- Full name
- Email address
- Telephone number
- Company or organisation (if provided)
- Your enquiry or message
3. How We Use Your Information
The information you submit is used solely to respond to your enquiry and communicate with you regarding our products and services.
- Respond to your enquiry.
- Prepare quotations where requested.
- Contact you regarding our services.
- Maintain records of customer enquiries.
4. Email Communication
When you submit the Contact Us form, your enquiry is securely emailed to Rapid Solutions. Where applicable, a confirmation or copy of your enquiry may also be sent to the email address you provided.
5. Sharing Your Information
Rapid Solutions does not sell, rent or trade your personal information.
Your information will only be shared where required by law or where it is necessary to respond to your enquiry.
6. Security
We take reasonable administrative and technical measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
7. Data Retention
We retain your enquiry only for as long as reasonably necessary to respond to your request, maintain business records or comply with legal obligations.
8. Your Rights
Subject to POPIA, you may request access to your personal information, request corrections, object to certain processing activities or request deletion where legally permitted.
9. Third-Party Websites
Our website may contain links to external websites. Rapid Solutions is not responsible for the privacy practices or content of those websites.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated effective date.